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Delivery Information

Delivery methods

The Company does not charge shipping costs to Greece of the products ordered by you.


For shipments abroad the shipping cost is € 30 and the goods are shipped via DHL.


 


a) With the confirmation of your order you will be informed by email to the e-mail address and / or by any other appropriate means that you have stated to us about the delivery time of your products depending on the region you have chosen to have the products sent to you.


 


b) In any case, your order will be sent to you by our Company by a cooperating carrier of our choice during working hours and days (Monday - Friday, 09: 00-17: 00). According to the basic delivery schedule of our partner courier company, the deliveries are as follows:


 


The company that serves the transports is ACS and ELTA Courier the delivery times are categorized as follows:


 


1. In the city a working day.


 


2. Within one to two working days within the region.


 


3. Land destinations one to two working days.


 


4. Island destinations one to three working days.


 


5. Inaccessible areas one to five working days.


In cases of ordering products with the marking "upon order" the Company will inform you about the delivery schedule. Our Company and its partners take all the necessary measures for the valid delivery to you of the products you have ordered based on the above schedule. However, it is not responsible for any delays due to force majeure or events beyond its control. Indicatively, it is not responsible for causes of delivery delays due to delays in customs, intermediate loading and unloading areas, strikes of means of transport or other strikes that affect the delivery of products to the warehouses of our Company by our suppliers, etc. We will make every effort to contact you with the information you have provided in order to inform you about it and to consult with you about the new delivery or the delivery of another product. In any case, according to Article 4b of Law 2251/94, "Unless the parties have agreed otherwise as to the delivery time, the supplier shall deliver the goods by physical transfer or control of the goods to the consumer without undue delay, but in any case within 30 calendar days from the conclusion of the contract ".


 


Although we have taken every possible care to inform you regarding the lack of availability of a product, nevertheless there is a possibility of an unexpected lack or unavailability of the product (even after the confirmation of your order). In this case, our Company will again make every effort to contact you based on the contact methods listed above in order to inform you and consult with you about the new delivery or delivery of another product or the cancellation of the order free of charge. for both parties and the interest-free refund of any money that may have been paid within a reasonable time.